* Privacy

SAVVY is committed to protect the privacy of the customer when making a purchase from its electric site.
SAVVY will use your personal information only to provide the services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order .
Moreover, SAVVY adopted best practices to protect and prevent unauthorized data access .

* Delivery & Shipping

“SAVVY ”delivers worldwide
SAVVY makes every effort to fulfill on-time delivery for all orders of its customers .
Please allow (1-2) business days for delivery inside Kuwait from the date of placing the order . A flat rate of KD 2.000 will be charged for domestic delivery at Kuwait.
For worldwide dispatch & delivery ; GCC and other international countries it will take approx. (4-7) business days from the date of placing the order .

* Accuracy

Please provide accurate information .
“SAVVY“Is not responsible for any delays in shipments / delivery due to missing or wrong address information provided by the customer . Or any extra charges held in case of miss information or the courier didn’t get answer when customer been contacted .
SAVVY entrust & carefully selected reliable couriers for all domestic & international deliveries. 

Please note that the prices do not include international taxes and customs fees, your delivery might be subject to additional costs depending on local customs legislations of destination country .
Please note that delivery times may be longer during busy periods or holidays.

* Refund and Exchange of damaged item

SAVVY does not accept exchanges or refunds, it's a final sale policy. Unless the item you have received is damaged .
- Damaged returned item, must be in its original package form (not worn, altered, washed) and have all original tags/labels attached .
- For kuwait local order exchanges of damaged items are allowed if the customer contacted SAVVY at the same delivery day before the courier leave the delivery point.
- Please contact SAVVY
DM +965-97818318
Or via email:
Info@savvy-kwt.com
Providing clear photos of the fault(s) and include your order number in the subject line.
SAVVY will get back to you as soon as possible.
- for International order ; after positive reply form SAVVY for the same , Items must be shipped shipped back to SAVVY at your own expense & out within 7 calendar days from the date you receive your order as evidenced by the courier's tracking information. Shipping costs are non-refundable.
- Once your return has been received ,inspected and got accepted SAVVY will email you to let you know when the refund proceed .
- Refunds might take up to 10 business days to be credited into your bank account ( the same method of your payment ONLY ) ,  with the initial shipping cost of the product deducted from the amount refunded, for return pickups orders inside Kuwait as a delivery charge.

* Alterations to Terms of Service and Conditions

SAVVY reserves the right to make update and/ or change or its website, policies, terms and conditions at any time. It is your responsibility to review at any time and check SAVVY website periodically for changes.Your continued use of or access to SAVVY website or the service following posting of any changes to conditions and terms of service constitutes acceptance of those changes.

* Consent

SAVVY assumes that all sales are made to persons who are over the age of 18 years old . If you are under 18 years old . You need to involve a parent or a guardian .